Detailed EKXBike products assembly guide or manual was included in the e-bike package.

The recommended rider height is 5’3″-6’4″, Maximum weight capacity is 330 lbs.

YES. If you can ride a bicycle, you can probably ride our this fat tire ebike.

It can help you ride 60-75 miles in pure e-bike mode and 90-120 miles in pedal assist mode. It depends on your weight and road conditions.

EKX X21 Max: 85km/h

EKX X21: 50km/h

EKX X20: 50km/h

EKX T1: 45km/h

68.5″*38.2″*25.6″ (174cm*97cm*65cm) – Unfolded Size
Package: 140*33*82CM | 55*32*13 In

3000W X21 Max is upgraded version of X21 2000W, higher speed, 85kmp vs 50kmp.

Our detachable batteries take about 8-10 hours to fully charge. Having an extra fully charged battery ready to keep the bike in constant service.

Although we recommend exercising extreme caution in wet conditions like rain and mud, the off-road electric bike is designed to be used in such environments.

Make your purchase in the Spare Parts category on our official website.

Yes, For some models, usually, EKXBike is available at warehouse in USA, UK, Europe and Canada.

Typically, your order will ship in 5 – 10 business days.

If shipped our EKXBike overseas warehouse, delivery time is about 5-8 business days usually.
If no stocks in warehouse, and shipped from EKXBike factory directly, delivery time is about 35-55 business days usually.

No, all of EKXBike products supplied DDP service, the price listed is including shipping and tax.

Specific components of the EKXBike e-bike are subject to different warranties. The frame is warranted from defects in material and workmanship under normal use and service for its 12 months. Other components are warranted 3-6 months from receipt of the bike. See the full warranty here: EKXBike Warranty